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About

Amber Care

Amber Care is a dedicated care provider based in Market Rasen, committed to supporting your personal, health, and social care needs in the comfort of your own home. Our services are available 24 hours a day, 365 days a year, delivered by a vetted and highly trained local team.

We take pride in our staff and their extensive training, ensuring they can provide high-quality services that support both the service user and their families. Our team is experienced and knowledgeable, particularly in providing care and support for end-of-life services when required.

At Amber Care, we believe in individualized care plans tailored to each service user's needs. While we plan visits according to these care plans, we understand that flexibility is crucial. Therefore, we use the time of visits as a guide and are prepared to extend visits as needed to ensure that it is appropriate to leave.

Choose Amber Care for compassionate, reliable, and flexible home care services.

Our Aim

Amber Care: Committed to Excellence and Professionalism

Our Vision:
Amber Care aspires to the highest standards of excellence and professionalism in every aspect of our service.

Our Core Values

1. High-Quality Care:
   - We are dedicated to providing care that is safe, effective, and centred on patient experience.
   - Our approach ensures that care is tailored to meet the unique needs and preferences of patients, their families, and their carers.

2. Exceptional Staff:
   - We employ compassionate and skilled individuals.
   - Our staff receive ongoing support, education, training, and development to maintain high standards of care.

3. Strong Leadership:
   - We prioritize excellence in the leadership and management of our organization, fostering a culture of continuous improvement and accountability.

Patient-Centred Care:
Amber Care puts patients at the heart of everything we do. We support individuals in managing their own health by providing services that are reflective of their needs and preferences.

Holistic Assessment:
We assess clients holistically, creating care plans that support them in living independently at home. Our assessment tools focus on the activities of daily living, ensuring comprehensive support.

Respect and Independence:
- We always respect the individuality of our clients, promoting their independence, dignity, and safety.
- Privacy, personal choices, lifestyles, customs, cultures, and values of our clients are of utmost importance to us.

Responsive and Reflective Care:
- We respond promptly to any concerns or complaints.
- Amber Care is committed to a culture of reflection and continuous learning, ensuring that we constantly improve our services.

Choose Amber Care for a compassionate, respectful, and professional home care experience that truly puts the patient first.

Our Staff

Amber Care: Experienced and Qualified Staff

Our Team:
The staff at Amber Care come from diverse backgrounds with a wide range of experience, skills, and qualifications, including NVQ2 and NVQ3 certifications. Alongside our dedicated care staff, we have a coordinators administrative team based in our office on King Street. These coordinators may communicate with service users via telephone to ensure seamless and effective service.

Rigorous Hiring Standards:
At Amber Care, we prioritize the safety and well-being of our service users. Therefore, all potential employees must meet the following criteria before being offered a position:

1. Medical Fitness:
   - Candidates must provide a fit medical statement confirming their capability to perform their duties.

2. Background Check:
   - A satisfactory enhanced DBS (Disclosure and Barring Service) disclosure check is required to ensure there are no disqualifying factors in their background.

3. References:
   - Candidates must provide two satisfactory references, with one being from their current or most recent employer.
   - Referees will be asked to comment specifically on the candidate's suitability to work with domiciliary care service users.

By maintaining these high standards, Amber Care ensures that our team is composed of reliable, skilled, and trustworthy individuals dedicated to providing the highest quality of care.

Regulated by the Care Quality Commision (CQC)

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